Communication: A means with special tools in the humanitarian field

Communication is indispensable

Whatever our work is, we need to have good communication skills in order to do it successfully. We may differ in using communication tools, but we don’t have a way out of it while doing our daily work tasks. Communication is something deeply integrated into our nature as human beings are tending to socialize with each other. Even with differences in languages, cultures or accents; they have always found a good communication tool that helps them express their feelings and needs, and keeps them close to each other in times of emergencies.

Communication is a means to deliver the humanitarian service

The Syrian Arab Red Crescent volunteers and employees have their skills in communications that ease the way forward to fulfill their humanitarian missions. They need to communicate with the affected people of all age groups and with the community leaders, as well as responsible authorities and the humanitarian partners. Therefore, they attain a high level of acceptance and ensure access to all vulnerable people everywhere.

What kind of messages do volunteers deliver via communications?

SARC volunteers have hundreds of messages in their pockets to disseminate through their humanitarian journey. They spread knowledge about the RCRC Movement, missions, emblems, vision and provided services. In addition, they promote concepts of protection and safety against all potential risks through raising awareness sessions.

The volunteers are responsible to communicate

SARC’s media and communication teams work hand in hand with other teams to carry out their missions efficiently. Therefore, SARC held a TOT training course aimed to build professional capacities in the field of cooperation communication that ensures the availability of skilled people responsible to ensure effective communication channels with the targeted communities all over Syria.

Building cooperation communication capacities

The TOT training course included several topics and practical sessions about the following subjects:

•          The difference between training and education

•          The training environment

•          Faced obstacles and problem-solving

•          Educational aids and training methods

•          Verbal and non-verbal communication

•          Preparations and evaluation of a training session