Information Management Data Collection


Syrian Arab Red Crescent Society (SARC)

SARC is a leading humanitarian organization in Syria, working in emergency health and first aid, primary health care, humanitarian assistance/relief, water and sanitation, and protection.

Vacancy opening date: 17/07/2018

Vacancy closing date: 24/07/2018

Interested candidates are requested to send their complete files in English (CV, motivation letter, and references and must be Word file or PDF file only, otherwise will be rejected)

To E-mail,

Subject “Information Management Data Collection”.

Any resume without subject will be automatically rejected.

Only short-listed candidates will be contacted.

Position title: Information Management Data Collection


Location:        SARC HQ in Damascus with frequent field visit in designated region


The information management Data Collection officer shares the values of the Red Cross Red Crescent Movement and ensures adherence to the seven Fundamental Principles of the Red Cross and Red Crescent Movement at all times.   

This position is part of SARC HQ Information Management structure and reports directly to Information Management Manager.

Occasionally, the position may include travels inside and outside the country.


Duties and Responsibilities:


  • Ensure that SARC Reporting focal points in the branches have the means and tools to carry out their responsibilities and are supported to provide timely and comprehensive data collected as expected by HQ and partners.
  • Meticulously follow the information flows related to SARC beneficiaries,  distributions of relief items, warehouses stock movements, emergency and basic health, water and sanitation, and protection; and record data available.
  • Collect, clean, process, and analyze all the data; and convert it into narrative reports, graphs and visuals.
  • Update and maintain contact information and mailing lists.
  • Ensure documentation is properly managed and maintained.




  • Proven analytical skills: ability to conduct independent research and analysis, identify issues, and recommend appropriate solutions. Strong negotiation skills: ability to lead and gain assistance of others in a team endeavour, and to articulate coherent arguments to reach agreement. Ability to work under extreme pressure, on occasion in a highly stressful environment. 

Judgment and Decision-making:

  • Apply sound judgment to resolve a range of issues/ problems.

Planning and Organizing:

  • Proven ability to plan and organize, establish priorities, manage and monitor work plans, coordinate competing demands, and work to tight deadlines. 

Technological Awareness:

  • Solid computer skills, including proficiency in word processing, spreadsheet applications, access, and relevant software packages, including e-mail.


  • Proven ability to write in a clear and concise manner and to communicate effectively, including ability to prepare reports and conduct presentations, articulating options concisely, conveying maximum information, making and defending recommendations.


  • Strong interpersonal skills, including ability to operate effectively across organizational boundaries; ability to establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.


Required Skills and Experience


  • Relevant university degree
  • At least 5 years’ experience with SARC, preferred in information management, disaster management, or emergency reporting.
  • Committed to the seven Fundamental Principles of the Red Cross and Red Crescent Movement.
  • Experience setting up, managing and coordinating disaster management information flow.
  • Proven leadership and management skills and ability to work as a team member
  • Proven strong report writing and drafting skills
  • Ability to work under pressure
  • Ability to prioritize and perform multi-skilled tasks
  • Meticulous with details.
  • Skills in monitoring and reporting both in Arabic and English. Solid and tested analytical skills and ability to write effectively in Arabic and English.
  • Strong organizational, interpersonal, and communication skills.
  • Ability to travel inside and outside the country.

Other Competencies

  • Initiative, independence and sound judgment, maturity and team spirit, service-oriented, problem solving and action- oriented, with excellent drafting, reporting and communications skills.
  • Proven ability to manage complex information
  • Excellent computer knowledge (Microsoft Office applications: Word, Excel, PowerPoint) and experience with e-mail programmers (MS Outlook), Internet search engines and responsible virus-free Internet usage
  • Proactive, solution-focused, decisive, accountable, team-worker, strong integrity.


Language Requirements

Fluent in both oral and written English and Arabic.

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